Returns & Refunds Policy – MyStylesMyWay.com
1. Return Eligibility
We accept returns within 28 days of delivery. Items must be:
- Unworn and in original condition
- With all tags and packaging intact
- Accompanied by proof of purchase
2. How to Return
- Log in to your MyStylesMyWay account
- Navigate to “Order History”
- Select items for return and generate label
- Package items securely in original packaging
- Drop off at designated carrier location
3. Refund Processing
- Refunds issued to original payment method
- Processing time: 5-10 business days after receipt
- Original shipping costs non-refundable
- Sale items refunded as store credit
4. Return Conditions
Items must:
- Show no signs of wear or damage
- Be free from odors or stains
- Include all original accessories
- Not be washed or altered
5. Non-Returnable Items
- Swimwear (if hygiene seal broken)
- Earrings for hygiene reasons
- Customized/personalized items
- Final sale items (marked as such)
6. Exchanges
We offer:
- Free size exchanges (UK only)
- Color exchanges via return/repurchase
- Expedited processing for exchanges
7. International Returns
- Customer responsible for return shipping
- Duties/taxes non-refundable
- Must use tracked shipping method
8. Faulty Items
For defective products:
- Contact us within 14 days
- Provide photos/video of fault
- We cover return shipping costs
- Choose replacement or full refund
9. Store Credit
- Available on request
- Issued via email voucher
- Valid for 12 months
- Can be combined with promotions
10. Policy Updates
We reserve the right to modify this policy. Current version applies at time of return.
Last updated: [Month/Year]